Abstract—This article presents results of a study on the level of satisfaction of graduate and undergraduate students, instructors and higher education quality assurance experts with respect to online learning in the field of social sciences at Egyptian universities. A random sample of 577 students, 101 instructors and 6 quality experts participated in the survey. Results convey considerable variations between students affiliated to state universities, a 50% level of dissatisfaction on online learning compared to a 35% level of dissatisfaction to their counterparts at private universities, a one of the key indicators for the success of institutions to in shift from conventional to online learning approach. The study presents skepticism concerning conformance of fully online learning approach with academic quality assurance requirements and intended learning outcomes. Recommended policies aim for improvements in challenges related to environmental and technological variables such as the poor internet infrastructure and simultaneously the lack of training and application in Internet usage. Policies are pushing forward with drivers of satisfaction in distance learning instructional design, capacity building, integrative international academic quality measures to develop on-line learning practices in higher education in Egypt ensuring a boost stakeholders’ satisfaction.
Index Terms—Online approach, digital learning, hybrid learning, higher education, distance learning.
Salwa Thabet Mekky is with Future University in Egypt, Cairo, Egypt (e-mail: firstname.lastname@example.org).