Abstract—This paper present the results of using e-Tracking
system based on web application for small enterprise to provide
and manage documents and operations of the publisher. The
proposed system can solve problems of processes and
operations daily and it is easy to use and reduce data loss
problems. Also, the application was designed to support and
enhance document tracking system on Web site. At the
evaluation stage, the developed system was evaluated the
performance by experts and users. Questionnaires and Black
Box Testing were used to measure the performance and
satisfaction of the proposed application. The results were
satisfactory as followed: Means for experts and users were 4.23
and 4.16 respectively.
Index Terms—Effect, e-tracking system, document tracking
system, black box testing.
The authors are with Computer Science Program, Faculty of Science and
Technology, Suan Sunandha Rajabhat University, Thailand (e-mail:
kunyanuth.ku@ssru.ac.th, Soraya.ch@ssru.ac.th, satien@ssru.ac.th).
Cite: Kunyanuth Kularbphettong, Soraya Chalowattana, and Satien Janpla, "The Effect of Using e-Tracking System for Small Enterprise," International Journal of Information and Education Technology vol. 8, no. 11, pp. 826-829, 2018.