doi: 10.7763/IJIET.2014.V4.461
Unpacking Quality Assurance Issues in Distance Education, Using the University of South Africa, a Mega Open Distance Learning University as an Example
Lindiwe Mabuza
Abstract
This paper seeks to present an overview of Quality Assurance (QA) issues, trends and challenges in higher education. To assist with this task, various issues pertaining to quality assurance experienced at the University of South Africa (Unisa) will be used to illustrate some of the issues raised where deemed appropriate. Emphasis is on issues that are relevant to the management of quality in relation to student support at Unisa. The paper intends to not only demonstrate a case for a need for QA management in higher education but to also identify possible areas where improvements can be made to the way QA systems are being managed in Higher Education.
Keywords
- Higher education
- management of quality
- quality assurance
- quality of service
- student support
How to Cite
Lindiwe Mabuza, "Unpacking Quality Assurance Issues in Distance Education, Using the University of South Africa, a Mega Open Distance Learning University as an Example," International Journal of Information and Education Technology, vol. 4, no. 6, pp. 513-516, 2014. https://doi.org/10.7763/IJIET.2014.V4.461
Copyright & License
Copyright © 2014 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).