Home > Archive > 2023 > Volume 13 Number 5 (May 2023) >
IJIET 2023 Vol.13(5): 778-784
doi: 10.18178/ijiet.2023.13.5.1867

Analysis of the Feedback Digitization Needs in Higher Education: Experiences from Lockdown Education in the Netherlands and Germany

Gayane Sedrakyan*, Stéphanie M. van den Berg, Bernard P. Veldkamp, and Jos van Hillegersberg

Manuscript received August 20, 2022; revised September 5, 2022; accepted November 1, 2022.

Abstract—After some time of lockdown experiences, limited attention for feedback and the absence of feedback digitalization frameworks suggests rethinking traditional feedback practices toward post-pandemics digital/hybrid education. This research surveyed feedback digitalization needs in the context of online education in high education institutions in the Netherlands and Germany during the COVID-19 pandemic. The dimensions surveyed included preferences for feedback such as typology of feedback (e.g., cognitive, behavioral, etc.), formats (e.g., written, audio, video), online instruments, and features for communicating feedback. The results suggest that online instruments supporting features for effortless interactivity are among the highly preferred digital options for giving/receiving feedback. When given online, inclusive formats of feedback that inform learners not only about their own but also peer performance were also found to be among highly rated options. The increased need for inclusive feedback with peers, however, may also negatively affect students’ mastery orientations. Thus, balancing online with offline approaches should also be recommended when considering feedback digitalization approaches.

Index Terms—Digital feedback, online feedback, feedback communication instruments, use of technology for feedback

The authors are with the University of Twente, Netherlands.
*Correspondence: g.sedrakyan@utwente.nl (G.S.)

[PDF]

Cite: Gayane Sedrakyan*, Stéphanie M. van den Berg, Bernard P. Veldkamp, and Jos van Hillegersberg, "Analysis of the Feedback Digitization Needs in Higher Education: Experiences from Lockdown Education in the Netherlands and Germany," International Journal of Information and Education Technology vol. 13, no. 5, pp. 778-784, 2023.

Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

General Information

  • ISSN: 2010-3689 (Online)
  • Abbreviated Title: Int. J. Inf. Educ. Technol.
  • Frequency: Monthly
  • DOI: 10.18178/IJIET
  • Editor-in-Chief: Prof. Dr. Steve Thatcher
  • Managing Editor: Ms. Nancy Y. Liu
  • Abstracting/ Indexing: Scopus (CiteScore 2022: 2.0), INSPEC (IET), UGC-CARE List (India), CNKI, EBSCO, Google Scholar
  • E-mail: ijiet@ejournal.net

 

Article Metrics in Dimensions