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General Information
    • ISSN: 2010-3689
    • Frequency: Bimonthly (2011-2014); Monthly (Since 2015)
    • DOI: 10.18178/IJIET
    • Editor-in-Chief: Prof. Dr. Steve Thatcher
    • Executive Editor: Ms. Nancy Y. Liu
    • Abstracting/ Indexing: EI (INSPEC, IET), Electronic Journals Library, Google Scholar, Crossref and ProQuest
    • E-mail: ijiet@ejournal.net
Prof. Dr. Steve Thatcher
QUniversity, Australia
It is my honor to be the editor-in-chief of IJIET. The journal publishes good-quality papers which focous on the advanced researches in the field of information and education technology. Hopefully, IJIET will become a recognized journal among the scholars in the related fields.

IJIET 2013 Vol.3(1): 32-35 ISSN: 2010-3689
DOI: 10.7763/IJIET.2013.V3.229

The Influence of Information Technology on Telework: The Experiences of Teleworkers and Their Non-Teleworking Colleagues in a French Public Administration

Robert A. Lewis

Abstract—The introduction of Information Technology, or IT, has brought increased possibilities to work outside of the traditional office. One of these possibilities is telework. Telework refers to work carried out away from the usual place of business, often via electronic means. Despite its predicted growth, telework has not developed in the French public sector. This study uses role set analysis to assess the experiences of teleworkers at the Conseil Général du Finistère, or CGF, a regional government in Brittany, France. Role set analysis claims that the expectations of role set holders can be evaluated. In this exploratory case study, role set holders are represented by teleworkers and their non-teleworking colleagues. Open-ended questions, in questionnaires, were used gather data. The extraction of Meaning Units, or MUs, indicated perceptions. Teleworkers experienced increased difficulties using IT at a distance. Moreover, these difficulties also affected the experiences of non-teleworking colleagues. Findings suggest that IT difficulties for teleworkers produce negative effects in the office environment. Findings also point out that telework upsets French cultural traditions which emphasise face-to-face contact.

Index Terms—France, information technology, telework, teleworkers.

R. A. Lewis is with Les Roches Gruyère University of Applied Sciences, Switzerland (e-mail: robert.lewis@lesroches.edu).


Cite: Robert A. Lewis, "The Influence of Information Technology on Telework: The Experiences of Teleworkers and Their Non-Teleworking Colleagues in a French Public Administration," International Journal of Information and Education Technology vol. 3, no. 1, pp. 32-35, 2013.

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