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General Information
    • ISSN: 2010-3689
    • Frequency: Bimonthly (2011-2014); Monthly (Since 2015)
    • DOI: 10.18178/IJIET
    • Editor-in-Chief: Prof. Dr. Steve Thatcher
    • Executive Editor: Ms. Nancy Y. Liu
    • Abstracting/ Indexing: EI (INSPEC, IET), Electronic Journals Library, Google Scholar, Crossref and ProQuest
    • E-mail: ijiet@ejournal.net
Editor-in-chief
Prof. Dr. Steve Thatcher
University of South Australia, Australia
It is my honor to be the editor-in-chief of IJIET. The journal publishes good papers which focous on the advanced researches in the field of information and education technology. Hopefully, IJIET will become a recognized journal among the scholars in the filed of information and education technology.
IJIET 2017 Vol.7(7): 483-494 ISSN: 2010-3689
doi: 10.18178/ijiet.2017.7.7.917

Essential Communication Skills for Engineers, Scientists and Multi-disciplinary Teams

Samuel N. Cubero
Abstract—This paper briefly analyzes common types of communication problems, values, attitudes and several practical communication skills that can help to resolve conflicts, overcome disagreements, reach consensus and promote cooperation, good rapport, high morale and high levels of productivity in the workplace. Many degree qualified engineers, scientists and ‘technical people’ have not received formal schooling in basic ‘people skills’ and essential communication skills. This paper summarizes good values, attitudes and practical ‘negotiation skills’ that have been proven to be effective and even adopted as ‘best practices’ in other fields, such as business management, sales, politics and psychology. In order to avoid and resolve heated conflicts, people must be aware of common bad attitudes that need to be identified, corrected and avoided. Good ‘people skills’ can also be used effectively to overcome disagreements and conflicts between engineers and technical people, including students, who have little or no formal training in human psychology and basic principles of effective communication, negotiation and conflict resolution.

Index Terms—Communication, negotiation, psychology, teamwork, conflict resolution.

Samuel N. Cubero is with the Petroleum Institute, Abu Dhabi, UAE (e-mail: scubero@pi.ac.ae).

[PDF]

Cite: Samuel N. Cubero, "Essential Communication Skills for Engineers, Scientists and Multi-disciplinary Teams," International Journal of Information and Education Technology vol. 7, no. 7, pp. 483-494, 2017.

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