Abstract—Information systems plays an important role in the
development of many perspectives on the part of higher
education institutions, especially in the management of
students’ lives. Systems must be accessible and meet the needs
of students, and allow higher education institutions to receive
accurate and appropriate information. The purpose of this
research was to design a system in the form of a student
relationship management system (SRMS) using the Internet of
Things (IoT) to collect digital footprint. These include the
provision of an overview service station for monitoring students,
the determination of relevant actors, the IoT process diagram, a
sequence diagram and an entity relationship diagram. The
results of the evaluation showed an overall very high level of
appropriateness and a very high level in terms of the overall
appropriateness of the usability of the system. All of the system
design aspects for developing the system for collecting the
digital footprint of higher education institutions to support
student services and student behavior were shown to be
Index Terms—System design, student relationship management system (SRMS), Internet of things (IoT), digital footprint.
Nualsri Songsom is with Suan Dusit University, Thailand (e-mail: email@example.com).
Prachyanun Nilsook and Panita Wannapiroon are with King Mongkut's University of Technology North Bangkok (KMUTNB), Thailand (e-mail: firstname.lastname@example.org, email@example.com).
Lance Chun Che Fung and Kok Wai Wong are with Murdoch University, Australia (e-mail: L.Fung@murdoch.edu.au, K.Wong@murdoch.edu.au).
Cite: Nualsri Songsom, Prachyanun Nilsook, Panita Wannapiroon, Lance Chun Che Fung, and Kok Wai Wong, "System Design of a Student Relationship Management System Using the Internet of Things to Collect the Digital Footprint," International Journal of Information and Education Technology vol. 10, no. 3, pp. 222-226, 2020.Copyright © 2020 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).