Abstract—The education system from elementary to higher
education has undergone drastic changes during the 2019
coronavirus (COVID-19) pandemic, not only in Indonesia but
around the world. This study seeks to describe online learning
conditions at Binus Business School, Binus University,
especially for the Master’s Program, in Leadership and Ethics
courses. This study aims to discuss the platforms used in this
online learning condition, the advantages and disadvantages of
online learning, and the suggestions to improve the online
learning conditions. This research uses mixed-methods
approaches to study lecturers’ and students’ perceptions about
online teaching and learning modes and highlights the
implementation of online teaching and learning modes. The
respondents were graduate students and lecturers of Binus
Business School. Data were analyzed descriptively, using
percentages and content analysis. This research emphasizes the
importance of technological innovation and interaction to
support students’ experience in online learning conditions.
Index Terms—COVID-19, higher education, online learning, perception.
The authors are with the Business Management-Master Program, Binus Business School, Bina Nusantara University, Jakarta, Indonesia (e-mail: email@example.com, firstname.lastname@example.org).
Cite: Sekar W. Prasetyaningtyas and Agustian B. Prasetya, "Investigating Online Learning Process in Business School: Case Study from Business School in Jakarta, Indonesia," International Journal of Information and Education Technology vol. 12, no. 9, pp. 964-969, 2022.Copyright © 2022 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).