Abstract—The teaching and learning process of financial
accounting (FA) has become a challenge in an ever-changing
global perspective, and an important discussion is replacing
classroom teaching with career-based requirements.
Problem-solving skills (PSS) help determine the source of
problems and find appropriate solutions in teaching FA topics.
This study aimed to identify the need for problem-solving skills
for FA students for job readiness and identify the appropriate
technology-savvy platform to improve problem-solving skills.
Undergraduate students at the College of Banking and
Financial Studies (CBFS) in Muscat, Sultanate of Oman, were
selected as the research domain for data collection and analysis.
This study reports a part of a preliminary study conducted
using a survey technique on FA students. The main finding was
that they had placed problem-solving skills as one of the
important job skills in the modern financial accounting era.
Furthermore, the needs analysis reflected the importance of the
quiz-based learning (QBL) method embedded in Microsoft
Forms (MFS) as a technology-based platform for teaching and
learning about FA. Therefore, this study collected findings from
the needs analysis phase with the help of QBL-MFS to improve
the problem-solving skills of FA students to prepare them with
life skills to be applied in the world place.
Index Terms—Financial accounting, problem-solving skills, quiz-based learning, Microsoft forms.
Nuwan Lakmal Hettiarachchi and Tamil Selvan Subramaniam are with the Faculty of Technical and Vocational Education, Universiti Tun Hussein Onn Malaysia (UTHM), Malaysia.
Muhammad Nurtanto is with the Faculty of Teacher Training and Education, Sultan Ageng Tirtayasa University (UNTIRTA) Banten, Indonesia.
Sarala Thurlasi Palpanadan is with the Center for Language Studies, Universiti Tun Hussein Onn Malaysia (UTHM), Malaysia.
Zachariah John A. Belmonte is with the Faculty of Mechanical Engineering and Allied Department, Technological University of the Philippines, Philippines.
Arul Lawrence Antony Selvaraj is the School Education, Tamil Nadu Open University, India.
Nur Kholifah is with the Faculty of Engineering Education, Yogyakarta State University (UNY), Indonesia.
Cite: Nuwan Lakmal Hettiarachchi*, Tamil Selvan Subramaniam, Muhammad Nurtanto, Sarala Thulasi Palpanadan, Zachariah John A. Belmonte, Arul Lawrence Antony Selvaraj, and Nur Kholifah, "Educating Financial Accounting: A Need Analysis for Technology-Driven Problem-Solving Skills," International Journal of Information and Education Technology vol. 13, no. 2, pp. 384-391, 2023.Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).