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IJIET 2023 Vol.13(10): 1563-1572
doi: 10.18178/ijiet.2023.13.10.1963

Antecedents Affecting Blended Learning Satisfaction: A Comparative Study in Technologically Enhanced Environments between Students in the Philippines and Thailand

Norman Diagan and Athapol Ruangkanjanases*

Abstract—The search for a more flexible learning method still is persistent, especially with the intervention of the COVID-19 pandemic where modern-day students are mandated to study away from their physical classrooms. This research seeks to understand blended learning’s effectiveness through factors: course flexibility, social interaction, instructors’ timely response, perceived ease of use, device and internet infrastructure, and learning environment as determinants to satisfaction of the pedagogy. A survey was conducted for both the Philippines and Thailand with 453 respondents coming from undergraduate and graduate programs to compare the behavior of both countries on such learning approach. All of which were analyzed through the SPSS software to have a systematic view on their background and their behavior towards the subject by utilizing statistical methods namely 1) descriptive analysis 2) reliability analysis 3) factor analysis 4) correlation analysis, and 5) multiple regression analysis. The results revealed that students in the Philippines and Thailand perceive both Course Flexibility and Social Interaction vital towards their satisfaction in blended learning. Filipino respondents have also added the significance of Perceived Ease of Use to their satisfaction on the learning method. It implies the importance of cooperation between educational institutions and government agencies from both developing countries to make this learning approach effectively delivered.

Index Terms—Blended learning satisfaction, antecedents affecting, factors influencing, the Philippines, Thailand

Norman Diagan is with MMG College of General Santos City, Inc., General Santos City, Philippines. E-mail: diagann@mmgcollege.net (N.D.)
Athapol Ruangkanjanases is with Chulalongkorn Business School, Chulalongkorn University, Thailand.
*Correspondence: athapol@cbs.chula.ac.th (A.R.)


Cite: Norman Diagan and Athapol Ruangkanjanases*, "Antecedents Affecting Blended Learning Satisfaction: A Comparative Study in Technologically Enhanced Environments between Students in the Philippines and Thailand," International Journal of Information and Education Technology vol. 13, no. 10, pp. 1563-1572, 2023.

Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

General Information

  • ISSN: 2010-3689 (Online)
  • Abbreviated Title: Int. J. Inf. Educ. Technol.
  • Frequency: Monthly
  • DOI: 10.18178/IJIET
  • Editor-in-Chief: Prof. Dr. Steve Thatcher
  • Executive Editor: Ms. Nancy Y. Liu
  • Abstracting/ Indexing: Scopus (CiteScore 2022: 2.0), INSPEC (IET), UGC-CARE List (India), CNKI, EBSCO, Google Scholar
  • E-mail: ijiet@ejournal.net


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