Abstract—This study aims to identify the factors that
influence adult learners’ perceived satisfaction, continued use,
and benefits of online learning to seek ways to promote adult
learners’ success in online learning. The study integrated
multiple theoretical frameworks, including the Information
System Success (ISS) Model, Expectation Confirmation Model
for Information Systems Continuance (ECM-ISC), Technology
Acceptance Model (TAM), and Technological Pedagogical
Content Knowledge (TPACK) to develop a theory of Online
Learning (OL) success for adults. The proposed model
emphasizes the utilization of technology to enhance pedagogical
practices for the delivery of online content. A total of 675 adult
learners were randomly selected from five learning centres at a
provincial branch of the Open University of China in Southwest
China. This quantitative research study utilized Partial Least
Squares-Structural Equation Modeling (PLS-SEM) for data
analysis. Analysis of the results indicated that TPACK’s impact
was more clearly perceived by the adult learners in this study.
Further study needs to expand the scope of this investigation
and verify the effectiveness and reliability of the model. The
model of adult online learning success in Southwest China is the
first integrated model combining TPACK theory with the
Information System Success (ISS) Model, Technology
Acceptance Model (TAM), and Expectation Confirmation
Model (ECM). Future studies should explore teacher and
administrator perspectives to determine the success factors of
adult online learning from a multi-faceted approach.
Index Terms—Adult education, online learning success, open and distance education, Technological Pedagogical Content Knowledge (TPACK)
The authors are with the Department of Curriculum and Instructional Technology, Faculty of Education, Universiti Malaya, Kuala Lumpur, Malaysia.
*Correspondence: firstname.lastname@example.org (S.H.H.)
Cite: Li Yuebo, Siti Hajar Halili*, and Rafiza Abdul Razak, "Factors Influencing the Online Learning Success of Adults in Open and Distance Education in Southwest China," International Journal of Information and Education Technology vol. 13, no. 10, pp. 1615-1624, 2023.Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).