International Journal of
Information and Education Technology

Abstract

The research is a survey study, aiming to study the operational process of the internal quality assurance network at Suan Sunandha Rajabhat University. A questionnaire is used to interview the 18 members from 6 networks, both inside and outside the university. The data is analyzed via contentment analysis; meanwhile, the manual is evaluated and approved by the absolute consensus of the network board. The research result reveals that: 1) the operational process consists of 4 steps, namely, the member recruitment–unit survey, representative nomination, and committee appointment; the cooperation with the network–issue survey for knowledge sharing, network operation planning, network committee meeting and good knowledge and procedure; the following–up and evaluation–operation following–up, achievement assessment, and operation publicity; and the operation review–network operation summary, and working review for next year. 2) the quality assurance manual; consisting of objective, framework, definition of terms, responsibility, criteria and important indicator, reference, flow chart, and procedure has been approved by the consensus of the board and can be used for operation.