Abstract—Online training is expected to increase retention of
information and be less time-consuming. This leads to a
motivation to identify a more effective content delivery for
online training. Microlearning indicates that bite-sized content
is delivered in short fragments that can fit into anyone’s hectic
schedule. However, the perspective of microlearning and its
content design is still indefinite. It is challenging to design
content for training that optimizes microlearning’s
characteristics. The purpose of this research is to identify the
perspective towards microlearning and the significance of the
design of micro-sized content for online training for employees.
This study investigated two questions which are how to design
an effective micro-sized content for enhancing employees
learning opportunities and the type of topics which are relevant
to learning. The study was carried out with employees from
education industries and training service providers. Data was
collected through a survey and focus group interview. The
study recognised that employees are primarily familiar only
with video-based microlearning content and they have
inadequate knowledge on the application of other
microlearning elements for content design. One of the most
common microlearning elements – Video, that is between 5-7
minutes in length, is considered to be the most applicable
element in microlearning. In conclusion, the perspectives
concerning the challenges in designing microlearning content
were discussed. The study also proposed 2 different
architectures with different objectives for the overall
microlearning content design based on the employee’s
experiences and perspective.
Index Terms—Microlearning, micro-sized content, online training, content design.
The authors are with Multimedia University, Malaysia (e-mail: email@example.com, firstname.lastname@example.org, email@example.com).
Cite: Yogeswari Shabadurai, Fang-Fang Chua, and Tek-Yong Lim, "Investigating the Employees‘ Perspectives and Experiences of Microlearning Content Design for Online Training," International Journal of Information and Education Technology vol. 12, no. 8, pp. 786-793, 2022.Copyright © 2022 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).