Abstract—Throughout the covid-19 pandemic, technology in
education has been important. This is a new norm in learning
patterns. The study first investigates how user experience
factors (useful, desire, accessible, usable) influence secondary
school students' open distance learning (ODL). The second aim
is to measure the emotion associated with their profiles. The
method used is a questionnaire involving 161 respondents aged
13 to 17 years old. Findings show that user experience factors
are significant to ODL, and the emotions associated with the
likelihood ratio of gender and type of school are pleasant and
unpleasant. Future work expands different target respondents,
expands other user experience factors such as findable and
credible, and expands different types of emotions.
Index Terms—Covid-19, emotions, open distance learning
(ODL), secondary school students, UX factors.
Zan Azma Nasruddin and Nor Hapiza Mohd Ariffin are with Faculty of
Computer and Mathematical Sciences, Universiti Teknologi MARA,
Selangor, Malaysia (e-mail: zanaz@tmsk.uitm.edu.my,
hapiza@tmsk.uitm.edu.my).
Norita Md Norwawi and Roesnita Ismail are with Faculty of Science and
Technology, Universiti Sains Islam Malaysia, Nilai, Negeri Sembilan,
Malaysia (e-mail: norita@usim.edu.my, roesnita@usim.edu.my).
Aida Wati Zainan Abidin, and Fatin Nur Syuhada Mohd Nor are with
Faculty of Computer and Mathematical Sciences, Universiti Teknologi
MARA, Selangor, Malaysia (e-mail: aida@tmsk.uitm.edu.my,
fatinnursyuhadamohdnor@gmail.com).
Cite: Zan Azma Nasruddin, Nor Hapiza Mohd Ariffin, Norita Md Norwawi, Roesnita Ismail, Aida Wati Zainan Abidin, Fatin Nur Syuhada Mohd Nor, "Evaluating User Experience (UX) Factors and Emotions of Open Distance Learning (ODL) during the Pandemic Covid-19 among Secondary School Students," International Journal of Information and Education Technology vol. 12, no. 12, pp. 1374-1380, 2022.
Copyright © 2022 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).