Abstract—In an IT environment, enterprises have applied IT
to their management and business activities. It is very important
that a firm efficiently apply IT to its management activities and
to improve the performance of tasks. The measurement and
management for a firm IT capability need to improve the
management and business performance in an IT environment.
Perceived measures are necessary for a firm to gauge its IT
capability, for it to manage and improve its IT capability. The
first measurement items were developed from the research of
previous literature and expert reviews. The 16-item scale was
extracted by the validity and reliability analysis from the first
generated measurement items. The developed tool can be
utilized for efficiently measuring a firm IT capability in terms of
a comprehensive IT capability.
Index Terms—Information technology (IT), firm it capability, measurement factor and item, measurement tool.
Chui Young Yoon is with the Department of IT Applied-Convergence, Korea National University of Transportation, Chungbuk, 368-701, South Korea (e-mail: email@example.com).
Cite: Chui Young Yoon, "Measurement of Firm IT Capability to Efficiently Perform Business Tasks in an IT Environment," International Journal of Information and Education Technology vol. 6, no. 4, pp. 280-285, 2016.