International Journal of
Information and Education Technology

Abstract

Ill-structured problems are defined as having vague goals that permit multiple solution paths. Solving ill-structured problems requires domain-specific knowledge as well as structural knowledge. Domain-specific knowledge is content knowledge consisting of cognitive components such as propositional information, concepts, rules, and principles.This article focuses on how to promote ill-structured problems solving. Using maps may solve ill-structured problems associated with visualizing information structure. Activities have been found to be effective in facilitating ill-structured problems-solving processes.Metacognition plays a key role in solving it. Advance organizers will promote connections between prior knowledge and the to-be-learned ill-structured problems in e-learning. It is necessary to reduce extraneous cognitive load caused by interactivity.